Terms and Conditions

This website (www.https://borecha.com) and all its subdomains are owned by Latambarcem Brewers Pvt. Ltd. & its affiliates.Throughout the site, the terms “we”, “us” and “our” refer toLatambarcem Brewers Pvt. Ltd. & its affiliates.

By visiting our website or purchasing something from us, you agree to our Terms of Service given below.Latambarcem Brewers Pvt. Ltd. & its affiliatesmay prefer to update or modify these Terms (“Terms of Service”, “Terms & Conditions”) at any point in time without prior notice. By using this website, you are accepting the given terms of service.These Terms apply to all users of the website, including users who are browsers, vendors, customers, merchants, and/or contributors of content.  If you do not accord to all the terms and conditions of this agreement, you must immediately cease all usage of our website and its services.

Our Sites provide information about the various Borécha products, allow users to buy or subscribe to them and provide other ways to interact with Borécha through newsletters, blogs, social media, and retail outlets. All the text, photographs, videos, audio clips, or other content (collectively the “Content”) used on the website are copyrighted toLatambarcem Brewers Pvt. Ltd.& its affiliates.All the new Content, services, or features that will be added to our sites in the future, their usage is subject to these Terms of Use. 

Latambarcem Brewers Pvt. Ltd.& its affiliatesdo their best to ensure that the information provided on the website is updated and reliable. The details given on the website are for information purposes only. You are suggested to review the most current version of the Terms & Conditions at any point in time on this page.

Our E-Commerce store is hosted on Shopify Inc. They equip us with the e-commerce platform that allows us to sell our products and services to you.

Information with reference to Latambarcem Brewers Pvt. Ltd.& its affiliatescompany profile, products, and services of Borécha can be downloaded for non-commercial and non-statutory use only; provided that the organization has authorized the permission to do so in writing. All logos, photographs, creative and content on the downloaded content will remain visible and unchanged. The names, images, and logos identifying Borécha Beverages and services are subject to trademarks of Latambarcem Brewers Pvt. Ltd.& its affiliates.

Your use of this website and any dispute arising out of such use of the same is subject to the laws of India or other regulatory authorities.

Have any questions about our Terms of Service? Send them to us at  customercare@lbbrewers.com

Return & Refund Policy:

Thank you for shopping with us!

If you are not completely satisfied with your purchase for any reason, kindly reach out to us through our website or mail us at  customercare@lbbrewers.com.

•  Refunds/Exchange requests will be accepted only if the product(s) received by the buyer are in damaged condition. Only such cases will be considered for exchange or refund thereafter.
• We don’t accept any returns under any circumstances. Upon receiving the damaged product(s), you can reach out to us for either a refund or a replacement.

Replacement

•  To be eligible for a replacement, you need to send us photos or videos of the damaged products through our website or email along with their proof of purchase. The products must be unused, unscathed and in the same condition, they were delivered in.
• Once the photos are received by our team, they will be inspected and the buyer will be notified through email and text message confirming the status of the replacement.
• If the replacement is approved, we will dispatch the products within 2 days after the successful inspection. The buyer will be informed by email and SMS along with the tracking link and can check the same on our website itself.

Refunds

• To be eligible for a refund, you need to send us photos or videos of the damaged products through our website or email along with their proof of purchase. The products must be unused, unscathed and in the same condition, they were delivered in.
• Once the photos are received by our team, they will be inspected and the buyer will be notified through email and text message confirming the status of the refund.
• If the return is approved, we will initiate a refund to the original method of payment that the buyer has used at the time of purchase.
• The buyer will receive the credit within 5-7 days in their original mode of payment, depending on the bank policies.